Regulatory Compliance: Monitor and ensure adherence to local and international regulatory requirements, including AML/CFT regulations, KYC procedures, and data protection laws. Assist in the development and maintenance of compliance policies, procedures, and frameworks to align with regulatory expectations. Conduct periodic compliance reviews and audits to identify potential risks and gaps. Collaborate with regulatory bodies and […]
Our client is a real estate firm of professional realtors and valuers. The company provides wealth creation and management in all spheres of real estate. The company has a team of sworn and duly qualified estate surveyors and valuers, and certified realtors, actively engaging in constant research and innovations in its industry. It has built
Our client is a real estate firm of professional realtors and valuers. The company provides wealth creation and management in all spheres of real estate. The company has a team of sworn and duly qualified estate surveyors and valuers, and certified realtors, actively engaging in constant research and innovations in its industry. It has built
As a Customer Service Business Partner CSBP at PalmPay, you will act as the strategic link between our customers service operations and cross-functional teams, including product, operations, and technology. Your role is to ensure that customer experience insights are translated into actionable strategies to improve satisfaction, reduce churn, and boost operational efficiency. Key Responsibilities Service Standard Development & Optimization Develop and optimize customer service processes and SOPs to enhance key experience metrics. Analyze operational data and user feedback to identify pain points and drive improvement plans Cross-functional Collaboration & Issue Resolution Coordinate major complaints and emergencies, collaborating with product/operation teams to refine service workflows Experience Monitoring & Reporting Track end-to end service KPIs e.g., response time, resolution rate and generate actionable insights Qualifications Education: Bachelor degree or above preferred in Business/Management Experience: 7-10 years in customer service roles; financial industry knowledge is a plus Core Competencies Communication: Strong ability to lead cross-departmental collaboration and propose solutions Resilience: Adaptable to fast-paced environments and complex service scenarios
Job Summary The Product Manager identifies customers’ needs and business objectives that the Microfinance Bank’s digital banking products or features will fulfill, articulates what success looks like for the products, and rallies a team to turn the vision into a reality. Job Details Defining product strategy, vision, and roadmap in line with the overall company
Job Summary Responsible for leading the Microfinance Bank’s finance function, delivery of financial management and financial operations reporting capabilities that allow the organization to achieve optimal business outcomes and regulatory compliance Job Details Balance Sheet Management: Identify, recommend, and implement optimal balance sheet structure for ARM Microfinance Bank, in compliance with internal balance sheet ratios,
Job Role The Expansion Construction Engineer is the owner of the process of service location acquisition, renovations and installation in our expansion process into new sites. The Expansion Construction person finds suitable service locations, negotiates, leases, procure equipment, renovates, installs, audits and signs off on those allocated sites according to our company’s predefined standards. Assess approved
We are seeking a talented and inspired Graphic Designer to join our team, you’ll be developing creative designs and concepts that translate design briefs into high impact visuals,You are also to create engaging and on-brand graphics for a variety of media. The graphics designer is to define requirements, visualizing and creating graphics including, Illustrators, logos,
Provides administrative, functional and technical direction to the Operations department relative to the safe and proper execution of the Flight Dispatch Predeparture Preparation and Flight watch functions. The functional exercise of Flight Dispatch through delegation directly to the Pilot-inCommand and to the designated Flight Dispatcher. Ongoing liaison with NCAA and other international regulatory groups concerning
Ant Shopping Online is recruiting to fill the position of: Mining Manager. The position is located in Lagos State. Interested candidates should possess a Bachelor’s Degree / HND qualifications with 3 – 5 years work experience.
