Head, Operational Risk Management at Koins Microfinance Bank

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Job Summary

  • We are seeking a highly skilled and detail-oriented Operational Risk Manager to join our team.
  • This role is responsible for the ongoing development, implementation, and enhancement of the bank’s Operational Risk and Control Framework, covering both general operational and IT-related risks.
  • The successful candidate will serve as a trusted advisor, provide leadership in risk management practices, and work closely with stakeholders to safeguard the bank against operational losses and regulatory breaches.

Key Responsibilities

  • Framework Development & Enhancement: Responsible for the ongoing development, maintenance, and enhancement of the organisation’s integrated Operational Risk and Control Framework, encompassing both general operational and IT-related risks.
  • Implementation & Oversight: Ensuring the effective bank-wide implementation of the ORM framework, methodologies, and tools, monitoring adherence, and driving continuous improvement.
  • Incident Management Leadership: Leading the review and investigation of major operational risk incidents, including IT disruptions, cyber incidents, and fraud events, to ensure proper corrective and preventive actions are implemented.
  • Risk Advisory & Consultation: Providing expert operational risk guidance and support to business units, IT departments, and project teams, particularly in new product approval processes, IT initiatives, and vendor management engagements.
  • Enterprise Risk Assessment: Facilitating and actively participating in enterprise-wide risk assessments to identify, evaluate, and prioritize key operational risks.
  • Training & Awareness Leadership: Leading the development and delivery of comprehensive risk management education and training programs across the organisation, including specific modules on IT security and regulatory compliance.
  • Stakeholder Management: Building and maintaining strong working relationships with senior management, business unit heads, IT leadership, compliance, legal, and external stakeholders, including regulatory bodies and auditors.
  • Incident & KRI Monitoring: Overseeing the monitoring and analysis of key risk indicators KRIs, operational loss data, and incident trends to identify emerging risks and potential weaknesses in the control environment.
  • Reporting & Communication: Developing and presenting clear, concise, and insightful risk reports
  • to senior management, the Board Risk Committee, and regulatory authorities.
  • Project Leadership: Leading and contributing to key risk-related projects aimed at enhancing the operational risk framework and implementing best practices.
  • Team Leadership: Potentially managing and developing a team of operational risk professionals depending on the organisational structure

Educational Requirement

  • Minimum of a Bachelor’s Degree in a quantitative or analytical field such as Information Technology, Risk Management, Business Administration with a focus on Finance or Operations, Finance, Accounting, Economics, or a closely related discipline.
  • A Master’s degree in a relevant field e.g., Risk Management, Business Administration, Finance, Information Security is highly preferred, demonstrating a deeper level of specialised knowledge

Professional Requirement:

  • Professional certifications FRM, PRM, CRMA, CISA, CISM, CRISC, RIMAN, ICAN, ACCA highly valued.

Benefits

  • Hybrid work model
  • 13th month salary
  • Medical allowance coverage
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