Role Summary
- The Business Development Manager BDM will drive new client acquisition, partnerships, and revenue growth. The role requires identifying prospects companies, institutions, pitching Campus HQ’s turnkey office solutions, negotiating deals, and closing contracts. The BDM will work closely with marketing, operations, and Design teams to ensure seamless onboarding and client satisfaction.
Key Responsibilities
Business Acquisition & Sales
- Prospect, qualify, and develop leads SMEs, corporates, multinationals, startups for managed office spaces, private offices, and workspace solutions.
- Develop and present proposals / commercial offers tailored to client needs space size, layout, In-Office services.
- Lead negotiations and close deals, ensuring favorable terms that balance company profitability and client value.
- Achieve monthly / quarterly sales targets.
Partnerships & Channels
- Identify and develop strategic partnerships real estate firms, agents, brokers to drive referrals and co-sales.
- Negotiate partnership terms and co-marketing agreements.
- Maintain a pipeline of potential channel partners and manage relationship health.
Market Intelligence & Strategy
- Monitor competitor offerings, pricing, industry trends proptech, flex space and feed insights into strategy.
- Identify and recommend new market segments, geographic expansions, or product enhancements.
- Work with marketing to develop sales collateral, case studies, and client testimonials.
Client Onboarding & Retention Support
- Oversee handover of closed deals to operations / project delivery teams and ensure smooth onboarding.
- Follow up with clients post-move to ensure satisfaction, manage upgrades, and identify upsell opportunities additional services, expansions.
- Maintain CRM with accurate pipeline, activity records, and forecasting.
Qualifications & Skills
Education & Experience
- Bachelor’s degree in Business Administration, Real Estate, Marketing, or related field.
- 4–7 years of B2B sales / business development experience, ideally in real estate, coworking/flex spaces, proptech, or facility management.
- Proven track record of closing high-value commercial deals.
Skills & Competencies
- Excellent communication, presentation, and negotiation skills.
- Strong networking capabilities and ability to build relationships with senior decision makers.
- Commercial acumen — ability to craft deals that ensure margin while delivering client value.
- Strategic thinker who can identify growth opportunities and market gaps.
- Ability to manage multiple deals/pipelines concurrently.
- Proficiency in CRM tools e.g. Zoho CRM and Google Office suite.
Key Performance Indicators KPIs
- Number of new clients onboarded monthly / quarterly
- Revenue generated new contracts
- Conversion rate leads → proposals → closed
- Deal size / average contract value
- Pipeline health value, number of qualified leads
- Client satisfaction / retention / renewals
