KEY RESPONSIBILITIES
- Manage and grow a portfolio of corporate banking relationships, ensuring high levels of client satisfaction and loyalty
- Identify and pursue new business opportunities, both within existing relationships and through new acquisitions.
- Conduct financial analysis and due diligence on potential and existing clients to assess creditworthiness and identify opportunities for growth.
- Promote and sell the bank’s products and services, including cash management, trade finance, and lending solutions.
- Ensure that all relationships are managed within the bank’s risk appetite and that all credit and operational risks are identified and mitigated.
- Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to ensure seamless delivery of services to clients.
- Ensure that all activities are conducted in compliance with regulatory requirements and bank policies
- Increase the size and complexity of the relationship portfolio.
- Achieve revenue growth targets through the sale of banking products and services
- Maintain high levels of client satisfaction and loyalty.
- Ensure that all relationships are managed within the bank’s risk appetite.
FINANCIAL
- Ensure the Sector’s PBT; Risk Asset & Liability budgets respectively are met.
- Ensure the Sectors approved cost budgets are not exceeded.
- Fund the bank with cheap liabilities.
- Ensure prompt remedial action on delinquent accounts.
PROCESS
- Ensure effective growth and development of the bank’s share of wallet of the existing clients
- Convert prospects and new clients to ENG Bank relationships.
- Within the framework of the bank’s Calling policy for Marketing & Credit calls, develop a calling plan, communicate and monitor to ensure compliance by Sector Account Managers.
- Ensure service excellence, customer satisfaction and improved relationship management.
- Ensure bank’s credit policy requirements are upheld and only good quality risk assets requests of clients are recommended for top management approvals.
CUSTOMER
- Call on customers at least per calling policy requirements, to determine their business needs, to obtain feedback on customer service and to ensure customer satisfaction.
- Review, approve & recommend for higher approvals, proper evaluated customers’ banking needs as it relates to credit, electronic banking and operational support.
- Develop for in conjunction with corporate products unit, appropriate Corporate Banking products and services.
- Negotiation of loan/credit terms and conditions, pricing, closing of transactions as well as follow up after sales.
EDUCATION AND EXPERIENCE
- Minimum of 2nd class lower in first degree MBA, MSC, MA, ML and/or Professional Qualifications will be added advantage
- Minimum of 5 years working experience, at least 2 in corporate marketing
- Advance credit/marketing skills
- Relationship management skills
- Communication skills
- Strategic initiative
- Planning /execution
- Strong Negotiation Skills
