The Nigeria Civil Aviation Authority (NCAA) has opened a regulatory review into the recent case of unruly behaviour aboard an Ibom Air flight on the Uyo to Lagos route.
On Wednesday, August 20, 2025, the Authority met with the airline’s management and members of the flight crew at its Abuja headquarters.
The session was chaired by the Director of Public Affairs and Consumer Protection, Mr Michael Achimugu, and gave what officials described as “a fair hearing” to the crew members involved in the incident.
One of those heard was air hostess Juliana Edwards, who was reportedly assaulted while on duty.
On Thursday, August 21, 2025, passenger Mrs Comfort Emanson, accompanied by her lawyer, appeared before the NCAA at its Lagos Regional Office to present her side of the story.
The meeting was chaired by the Director of Operations, Licensing and Training, Capt Donald Spiff and attended by officials from the Consumer Protection Office and the Legal Department.
Although Minister of Aviation and Aerospace Development, Mr Festus Keyamo (SAN), has mediated and resolved the matter between the parties, the NCAA insisted that the regulatory process must still run its full course.
In a statement, the Authority explained: “We will review all submissions to a logical conclusion. This regulatory step ensures the system is strengthened, gaps are addressed, and safeguards put in place to prevent similar incidents in the future.”
The NCAA assured the flying public that the case would reinforce the standards of discipline and safety in the sector, noting that the lessons drawn would serve both airlines and passengers.
