Front Desk Officer at Excel and Grace Consulting
Summary Responsible for welcoming guests, managing check-ins/ check-outs, handling reservations, and providing excellent customer service at the hotel front desk. Key Responsibilities Greet guests and assist with check-in and check-out. Manage reservations, phone calls, and guest inquiries. Process payments and maintain accurate records. Coordinate with housekeeping and maintenance on room status. Handle guest requests, provide […]
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